Saturday, April 30, 2016
Tuesday, April 26, 2016
Accident in Obule and a whole day of just trying to get a poor guy stable. (watch out, this is a long medical post)
Last week Monday morning, 8am, found me headed through Obulle center
on the way to the clinic for a busy antenatal day. Just before I got there, I
encountered what was obviously a very recent accident. A truck had hit a piki,
throwing both passengers. I pulled over
and ran up to the piki driver. He was unconscious, bleeding out of his nose and mouth, and had a
very obvious femur fracture (a bend above the knee that I’m strongly
suspicious wasn’t there before being struck by a truck). Before I got to him, two
guys grabbed him under the arms and dragged him off the road. I asked them to
please not move him (OK I screamed “Stop! Stop!”) but my yelling just joined
the noise of everyone else yelling and neither of them seemed to speak English
and by the time they understood me he was in the ditch on the side of the road anyway.
As I ran back to my truck to grab my med bags I scanned the rapidly forming
crowd (How is it in this place a horde can congregate in seconds?!) for someone to assist me and get a bit of
control. Thankfully, Emma, (here) grabbed one of my bags
out of my hand and helped me through the crush back to the patient now
thrashing on the side of the road. I asked him to move people back which he did
quickly and forcefully. He also started talking to the patient in Ateso and
brought a wonderful element of calm (well, slightly calmer which was still a huge improvement). My patient was now fully conscious and
after being dragged his leg was straight so we were headed in the right
direction, I guess. Sometime around this point the passenger of the piki staggered up to
us, mumbling something. I had him sit down next to patient #1 and figured as he
was walking and seemed at least alert ( though I was not ready to give him any
orientation points) I figured I had a second to finish the other assessment. One minor thing that happened at the accident scene but I wanted to
include thatI thought it was funny- I started to cut the pants on the
guy with the broken leg and several people in the crowd around us became very vocal obviously horrified that I was about to cut his pant leg. They moved to start to
unbuckle his belt and pull them down, which caused the patient to scream in
pain and me to snarl something about backing off. I exposed the leg before they could do
anything else so they realized the pants were a lost cause. I’ll buy the guy a
new pair of pants. Anyway, I was relieved to not find an open fracture or any bleeding. I explained
that we were going to splint as well as possible and then load him into my
truck. I would have given a full bag of M&Ms, well, maybe not that, but at
least my firstborn child, for a backboard. But at least I had some SAM splint.
Another funny side note, around this point the community had pulled the
government nurse out of the clinic. He joined the crowd around us and started
yelling for someone to bring cardboard. But then he realized what I was using
the SAM for. He commented that it seemed like that was almost as good as cardboard for splinting. I
pretended to not hear him and suggested he asses our other patient who was
staring absently into space. However, the group around us was rapidly becoming
a mob, very upset with the truck driver who hit the piky. So the nurse got
distracted and left me to the medical work. I finished wrapping duct tape over
the ACE wraps and decided both patients were both stable enough to get any
other necessary interventions somewhere else. I told Emma to find a person who
knew these boys and get that person to my truck. I directed 4 more people to
lift the patient who I now knew as Richard and pulled patient #2 off the ground
to follow. We all had to push through the crowd but rather quickly several
people were in my truck, myself, the two bloody men and two others. By now it
felt like there were 100 yelling people in Obulle center so I told Emma which
hospital we were headed for and got out of dodge. On the way into town, a 20 minute drive I was
aiming to do in 12 to 15 minutes, I learned lots of things. 1. The patients
were brothers and the elderly man in the back was their uncle. 2. None of these
three spoke English. 3. There was also a lady in the car who works in the
center and speaks English and is related somehow. (cousin?) 4. The 2nd
patient, who I never really assessed, whose name is Mark, remembers hitting his
head on the truck and nothing after. He has a nasty bloody lump on the front of
his head and also a dirt filled bloody abrasion on the side of his head so I’m
suspecting he hit the ground and vehicle, both with his head and had a loss of consciousness for
at least 2 minutes. Good news, he doesn’t think he has any pain except in his
head. Unfortunately, this was all through his cousin as translator so I’m still
not convinced he is fully oriented. 5 (back to the list of things that I
learned on the rapid drive into town). Once we could get Richard to stop
telling us of the pain in his leg, I learned he also has left sided chest and
shoulder pain. This is the same side as the leg and the way the cousin describes
it, this is where the truck actually struck him. In my head I can’t help but
wish I was not the one driving and pray that he just remains hemodymanically
stable for a bit longer.
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| Stole this from Bethesda's web page |
I headed to Bethesda, which is my first choice hospital for
several reasons. I really like two of the doctors (of a physician staff of
three), the nurses are great and they have more resources than most other
places in Soroti which unfortunately clearly still isn’t saying much. I pulled
into the hospital and mobilized the nursing staff. They all came out to my
truck and I sent one back for a gurney.
By now the patient is in excruciating pain. We wrestled him out of the back of my truck
(he wasn’t a big guy but healthy and solid, probably 80kg. Not easy to move into
and out of the backseat) and wheel him into the hall next to surgery (they
don’t have anything that resembles a trauma bay or even an emergency room. This was as good as we were going to get.) I
asked one nurse to start an IV, one to start a chart and one to go find us a doctor.
I though how nice it would be go get him on a monitor but contented myself with
a blood pressure. Thankfully, still normal. The doctor came in (unfortunately I got #3) and I brought
him up to speed. He ordered pain meds. He did an assessment and we agreed that
the patient probably had broken ribs and possibly a clavicle fracture but belly
was soft and not tender. I started to
explain to the family that he was stable and in good hands so I was going to head
back to the clinic that I’d actually never made it to in the morning. It was at
this point that the doctor looked up from the notes he was writing and mentioned that the x-ray machine wasn’t working and
I’d have to bring them across town for x-rays. And not to bring them back after that as
they don’t do traction here. I’d assumed that
the patient was headed to surgery but the doctor said traction was the best he would get in Soroti. Possibly Kampala if we wanted fixation. Well, I didn't like it but didn't feel like we had any other option so we tossed Richard back into the back of my truck and headed over to another clinic I know of that has an x-ray machine. No dice. Their machine was also broken down. So on to Joint Medical Clinic (JMC) in town. Where I'm not exaggerating when I say 200 people were waiting for lab, meds or x-rays. And one of the things I hate about JMC is the it is right on Soroti's busiest road. With no parking lot. Which means we are unloading a patient into traffic on the busiest street in town. This place also needed 10 minutes to find a stretcher.
But while they did that I got the patient registered, convinced the desk clerk that we could skip the doctor and go straight to "radiology", which is just a dirty cement room with an ancient x-ray machine. We waited a bit and while waiting the patient was getting increasingly restless, which seemed strange but I chalked it up to the fact that he was on a 10 year old stretcher. But as we waited it was obvious he was also getting a little tachypenic. He was struggling to sit up even though his cousin kept encouraging him to stay still. And now he was adding occasional complaints of chest pain to his repeated complaints of leg pain. I have to be honest that I didn't put all the symptoms together but I did know that wanted to get him out of a hallway and admitted somewhere. We were taken back and had his pictures taken. It was again challenging (and painful) to get him off the stretcher and onto the table. As the tech shoved the x-rays into an envelope he mentioned to me that it looked like a slight pneumo. I pulled the slides right back out and could pick out the broken ribs and obviously comminuted clavicle fracture but as I have no formal training reading these things and the patients status confirmed his suspicion I didn't need further evidence. But we couldn't stay at JMC so we were off to my favorite place in all of Soroti- the Main Regional Referal Hospital. (OK, it is actually my least favorite place.)
Once again the patient went into the truck, loaded on busy main street, and we headed over to the hospital. By now the patient was obviously confused and uncooperative. I headed into the chaos that is Soroti Main to find a gurney. We rolled our patient directly on to the ward where doctors were rounding so at least we got some attention right away. The doctor that sauntered over took one look at our patient and told me that we would need to go get x-rays before they could do anything. I held up our envelope and started to give the run down. 19 year old male, accident, possible pneumo.... and the doctor wandered off. He didn't say any thing to me though he did stop and say something to a nurse who appeared to start a chart but I didn't know that for sure. I was tired and frustrated and at my wit's end with medical care (or the lack there of) in Soroti.
After locking the wheels on the gurney, and setting my bag down I headed down the ward after the doctor. I asked him what his plan was. He said he had not yet had tea (breakfast) and would be back right after to set up traction on the leg. I pulled out the x-rays and said, mostly nicely, that I would rather not wait as the patient was declining. Well, we had a protracted discussion about how the leg could probably wait but maybe a chest tube would be good. He finally came around to my way of thinking and told me he would mobilize the nurses to get things set up. So the gurney was pushed into a bed space and the nurse started doing her thing. She told me I'd need to run out and get sterile gloves, meds (like ketamine) and a few other things. This is normal for Soroti Main and I knew where I could quickly get the stuff. The nurse still had not done any vitals or even touched the patient for that matter but I left the family with some words to the cousin to keep a close eye on him and yell if he got worse. I headed back into town to get the supplies. When I got back it looked like nothing had changed. Neither the doctor nor the nurse was around. By this point it is past noon, and I've been struggling with this for more than four hours. I was not polite. I grabbed another nurse and snapped some things. She actually got a whole pile of supplies for the chest tube and started to set up and even got the doctor to come back. I had come back from the truck with some of my own supplies so took a set of vitals and pointed out to the doctor the patient was very tachy, and very short of breath. (I don't have anyway to do an O2 sat but I'm suspecting it was rather low). Thankfully he had a line in already and so we were pretty much set. The first nurse came back and I got out of the way. I felt really bad for the patient. He did have a bit of ketamine on board by not nearly as much as he would have liked. But once the tube was placed he did breath easier. Literally and figuratively. So I headed out. He was transferred to a different city the next day as they decided traction wasn't going to be enough and he needed some internal fixation. But from what I've heard he is doing well, is home all ready and the family was very thankful. The reason that I'm finally getting this blog out is that I'm headed to tomorrow after clinic to see him so hopefully a better update tomorrow.
But while they did that I got the patient registered, convinced the desk clerk that we could skip the doctor and go straight to "radiology", which is just a dirty cement room with an ancient x-ray machine. We waited a bit and while waiting the patient was getting increasingly restless, which seemed strange but I chalked it up to the fact that he was on a 10 year old stretcher. But as we waited it was obvious he was also getting a little tachypenic. He was struggling to sit up even though his cousin kept encouraging him to stay still. And now he was adding occasional complaints of chest pain to his repeated complaints of leg pain. I have to be honest that I didn't put all the symptoms together but I did know that wanted to get him out of a hallway and admitted somewhere. We were taken back and had his pictures taken. It was again challenging (and painful) to get him off the stretcher and onto the table. As the tech shoved the x-rays into an envelope he mentioned to me that it looked like a slight pneumo. I pulled the slides right back out and could pick out the broken ribs and obviously comminuted clavicle fracture but as I have no formal training reading these things and the patients status confirmed his suspicion I didn't need further evidence. But we couldn't stay at JMC so we were off to my favorite place in all of Soroti- the Main Regional Referal Hospital. (OK, it is actually my least favorite place.)
Once again the patient went into the truck, loaded on busy main street, and we headed over to the hospital. By now the patient was obviously confused and uncooperative. I headed into the chaos that is Soroti Main to find a gurney. We rolled our patient directly on to the ward where doctors were rounding so at least we got some attention right away. The doctor that sauntered over took one look at our patient and told me that we would need to go get x-rays before they could do anything. I held up our envelope and started to give the run down. 19 year old male, accident, possible pneumo.... and the doctor wandered off. He didn't say any thing to me though he did stop and say something to a nurse who appeared to start a chart but I didn't know that for sure. I was tired and frustrated and at my wit's end with medical care (or the lack there of) in Soroti.
After locking the wheels on the gurney, and setting my bag down I headed down the ward after the doctor. I asked him what his plan was. He said he had not yet had tea (breakfast) and would be back right after to set up traction on the leg. I pulled out the x-rays and said, mostly nicely, that I would rather not wait as the patient was declining. Well, we had a protracted discussion about how the leg could probably wait but maybe a chest tube would be good. He finally came around to my way of thinking and told me he would mobilize the nurses to get things set up. So the gurney was pushed into a bed space and the nurse started doing her thing. She told me I'd need to run out and get sterile gloves, meds (like ketamine) and a few other things. This is normal for Soroti Main and I knew where I could quickly get the stuff. The nurse still had not done any vitals or even touched the patient for that matter but I left the family with some words to the cousin to keep a close eye on him and yell if he got worse. I headed back into town to get the supplies. When I got back it looked like nothing had changed. Neither the doctor nor the nurse was around. By this point it is past noon, and I've been struggling with this for more than four hours. I was not polite. I grabbed another nurse and snapped some things. She actually got a whole pile of supplies for the chest tube and started to set up and even got the doctor to come back. I had come back from the truck with some of my own supplies so took a set of vitals and pointed out to the doctor the patient was very tachy, and very short of breath. (I don't have anyway to do an O2 sat but I'm suspecting it was rather low). Thankfully he had a line in already and so we were pretty much set. The first nurse came back and I got out of the way. I felt really bad for the patient. He did have a bit of ketamine on board by not nearly as much as he would have liked. But once the tube was placed he did breath easier. Literally and figuratively. So I headed out. He was transferred to a different city the next day as they decided traction wasn't going to be enough and he needed some internal fixation. But from what I've heard he is doing well, is home all ready and the family was very thankful. The reason that I'm finally getting this blog out is that I'm headed to tomorrow after clinic to see him so hopefully a better update tomorrow.Tuesday, April 19, 2016
I feel the need to share with someone- here is how my morning went:
First
a little background- several days ago I saw some patients out in Pinge (an hour
from Soroti with practically no medical resources)and one patient just seemed
like he had something big going on. His liver was huge and tender and he had
multiple vague symptoms but he was only 28 years old. I recommended he come
into town and have some blood work done. He wasn’t convinced he needed to do
that so I told him to call me if he changed his mind and wanted my help. Well,
this morning he came into town and I met him at the hospital. He looked
way worse. I went into the consultation with him and the doctor agreed
that something clearly wasn’t right. Pt was tachy, and short of breath,
had pitting edema in his legs, his spleen edge could be found two finger
widths above his iliac crest, also had a huge liver with slight ascites, and
nausea. (But no fever or any other symptoms) We agreed on a bunch
of blood tests. I left to see other patients but came back in an hour
just as all his results were coming back. The first doctor wasn’t around but
another one grabbed his chart and brought us back into the exam room. She
started reading bits of it to me “Well, he has Hep B which explains the large
liver….. but white count is critical low….” I got up to read over her shoulder.
I couldn’t help but say out loud “look at his ALT and AST, I’ve never seen
numbers so high! And his BUN and creat- I don’t think his kidneys are
functioning at all.” Her response? “And look at these platelets
(essentially none), we probably shouldn’t send him home.” Meanwhile, I’m
thinking: cardiac, check, kidneys, check, liver, check. Yep, multisystem organ
failure. Are you kidding me?! Then I pointed out to her his
Hbg was 3.5. (Reference: 11-18 is normal. In the states less than seven gets you a transfusion. He was half that.) The doctor told me that they couldn't transfuse there and he needed "further studies" anyway so we packed up and headed off to my favorite place in Soroti, the regional referral hospital. (Note- not actually my favorite place.)
And
now here it is four hours later and I almost have him admitted. I think I
should be happier with that than I actually am. There were more than 200 people
in the OPD waiting with their referral letters. A portion of those were children
with an adult so possibly I could assume only half were waiting to be seen. But
there were two doctors on. And at a minimum of 10 minutes apiece…. We had more
than eight hours to wait. So I got assertive. I grabbed a nurse I recognized
and begged her to “introduce” me to a doctor. I gave him a 30 second rundown on
the patient and he grabbed the lab result I was trying to show him and
scribbled me a completely illegible note on the back that I took to be an
admission order. Richard was still in the waiting area trying to catch his
breath from the walk from my truck. The doctor never even saw him. I feel just
a bit bad for jumping in line but at least I only took one minute and who needs
an assessment or vitals anyway? So I grabbed a wheelchair and took the patient
over to the male medical ward where he joined the line behind five other men
waiting to get beds and nursing orders. The doctors were doing rounds so it was
going to be awhile. I left him there and went to go collect some of the things
he was going to need to spend the night in the hospital like sheets, a jerry
can of water, food, etc… as home was more than two hours round trip away. I’ll
head back shortly to see if we can’t get some blood in him before sundown.
Sunday, April 17, 2016
Visiting new mothers
| In the morning on the way to Nakayot. |
| The head TBA in Nakayot and Mark one of the the VHTs. |
| Have you ever gotten so excited over boots, basins and a few small blankets?! |
| Our head TBA in Lormoruchbae |
| One of the mom they expect to deliver in the next few weeks getting her kit. It has gloves, soap, a onsie, a few pads and a piece of plastic. That is all she needs to deliver. (Hopefully!) |
| Delivered yesterday. These women never cease to impress me. |
| The mom said she looked too bad for a picture but she let me hold her baby boy. |
| Another mom with her first born. |
| How beautiful! |
Well, after visiting homes, the TBAs had identified two high risk mothers that they wanted to deliver at the hospital. Also, one woman who had delivered a week before but needed IV antibiotics due to puerperal sepsis. The hospital is hours away and all three of these ladies needed to be prepared to spend at least a few days there. So they had to take sorghum with them to sell. They don't have ready cash so seeds had to be carried to the town center. I understand this and I want to encourage independence but that meant 300kg of seeds in the back of my truck. I really tried to keep the truck on the road but with all the weight in the back the mud was just too bad and we slipped off into the very soft "shoulder", repeatedly, and got stuck, repeatedly. Me and three ladies in no condition to push. (In the above picture we helped the third woman and her newborn into the shade. She was in no condition to even stand, let alone find branches and rocks to get us unstuck.) But we managed. It took me three hours to get from Nakayot to Lorangachora (a trip that should at tops take 45 minutes) but we got there and they sold their sorghum. They each made about 20,000/= which is about $6.00. That they will use for everything, including their hospital bill for the next several days. Then they will walk for two days with their newborns to get home. But anyway, I'm off topic. Then we drove another hour to get them to the hospital. The septic mom threw up in my truck repeatedly so between the mud outside and the vomit inside I have some cleaning to do. But overall it was a good trip. Thanks for praying!
Well, the rain is here
Friday, April 15, 2016
Game park
One of the few (it has been a rough week) perks to living in
here is the amazing game drives. Last month I had a chance to go with my
family. We saw some amazing animals up-close and personal.
The lions were within arm’s reach. This is rare and a fun but slightly nerve racking experience. We also saw giraffe, hundreds of gazelle, water buffalo, hippos, crocodiles, warthogs.
I wish I had more pictures for you but unfortunately I was one of
the drivers so I needed to focus on things like not irritating the bull
elephants which are known for charging vehicles.
So I handed my camera off to the niece and
nephew. Which means I have lots of these instead.
But it was a wonderful restful time and we had a lot of fun.
Thursday, April 14, 2016
Oh man, I hate it when I’m so far behind. Where to even
begin blogging again?! Here is a quick
update. My work permit is still “in process”. This is both good and bad. I’m
fully expired and my passport is in immigration. Both things that set my teeth
on edge. But good in that “in process” is hopeful that I’ll get the necessary
permission eventually. One interesting thing
that came of needing to renew my permit was that I’m no longer a partner to
CLIDE. They were not able to give me the paperwork that I needed. This caused a
bit of turmoil in my life but the local church that I’m a member of quickly
stepped in the gap and I’m now (almost) officially under their NGO
registration. I didn’t see this change coming
at all as I assumed I would be able to stay with CLIDE but God must have a
different plan. This has changed my weekly schedule quite a bit and I’m finding
myself in the Obule clinic a lot more but honestly I love it.
I’m planning on
heading up to Karamoja tomorrow for the weekend. I’ll hopefully have an update
about that soon.
Thanks for following along with me and I’ll try harder to
keep you all updated!
Friday, April 1, 2016
Six years
April already? Where is this year going?! I arrived in Uganda in April 2010. That means this is my seventh April here..... Seven?!
You'd think I'd have this thing figured out by now....
Monday, March 21, 2016
Work permit
Well, it has been three years and my Ugandan work permit is about to expire. I'm trying not to stress about it and just trust God but I'm starting to get worried. I know everything here takes far longer and is far more convoluted that one could even imagine possible. I've been mentioning my pending expiration to Dr. Moses since January and even this week he still doesn't have the papers I need. Most of his stuff should be pretty quick like a copy of CLIDE's certificate of registration (as long as it isn't also expired), but others will take quite a bit of time like the a contract with a job description(which I haven't had for more than a year), and a Memorandum of Understanding with Fuel. I'm heading to Kampala tomorrow because one of the documents that I need in the application is a Certificate of Good conduct which I need to get from Interpol. And that requires a variety of documents.
- Will you pray that all the pieces can be pulled together and I can get things submitted in time?
- Will you also pray that God works out all the little details that are outside my control and I just trust Him to do his thing?
Saturday, March 19, 2016
Like a duck out of water
There are 20 ducks living in Lormoruchbae. I'm not sure how they survive but Simon, one of the guys in the village I live in, has been successfully breeding ducks. I honestly can't believe these ducks. Somehow they can go days without water. 100+ degree, sweltering, dusty days. I couldn't help look at them this trip up as I was sitting in one of the tiny patches of shade and thinking that this isn't actually what God created these little guys for. They need large bodies of clean water for swimming and grass and other green things for eating. Instead they get tiny bits of filthy dirty water once in a rare while and get to just try to scavenge what sparse food they can find.
I didn't have any water to spare but I gave them the little dirty water I was going to throw out anyway and all twenty of them tried to bathe in it. I looked at their burned web feet (from walking in hot sand) and realized that these ducks were going to live their whole lives without ever swimming. This deficient, dis-satisfactory life is not what they were created for!! I found it very sad. Then I caught myself, it isn't just the animals, the people of this village weren't created to live like this either.
They were not created to live with the hopelessness and despair that surrounds them. Struggling for each meal, feeling trapped in their circumstances. They were created to live confident in a relationship with their creator that sets them free from the lies of this world.
But I guess this is a bit true of all of us. I'm reminded once again that this world is not our home. We have a perfect place waiting for us. But that place is not here. We are all like ducks out of water. For now.
Please pray that the k-jung will learn to put their hope in God!
Friday, March 18, 2016
hot and dry in karamoja
The folks of my village are hungry too. Their stored food from last rainy season is pretty much completely gone and the last little bit they are saving to plant when the rain comes. They are eating once a day and it is really hard to see my friends and neighbors so painfully skinny. I cooked a big meal with the extra food I brought up and fed a bunch of the kids but I know it was pretty much a spit in the pond.
Wednesday, March 2, 2016
Kambucha
Lets face it, diarrhea is extremely common in the developing world and missionaries (even nurses) are not exempt. But I've been drinking a half a cup a day since about mid November and I'm glad I do. I really believe it has made a difference.
It is nothing more than a SCOBY (symbiotic culture of bacteria and yeast), tea, water and sugar. I let it grow and because it is on average 100 degrees in my kitchen I can bottle this stuff about every 10 days.
I'm beginning to think about how I can offer it to my patients. However, this might be a challenge. I don't think two or three days of the stuff will make a difference. It needs a while to improve your gut flora. But it needs refrigeration after bottling which practically none of my patients have. So I'm not sure yet if I can offer it. However, I'm trying to convince other expats who have fridges that it will improve their lives and that it is worth growing and drinking. So if you live in Uganda and want a mother fungus from me just let me know.....
Tuesday, March 1, 2016
I can't believe i'm still writing about these stupid bank accounts!
If you follow this blog you know I've been trying to get some simple bank accounts. If you don't follow this blog it isn't actually that important. I recommend skipping this post and checking out some missionaries who post far more interesting things than me.
Like this one: The Very Worst Missionary Ever
Or there is always something good to read over at A Life Overseas.
However, if you have read these already and actually care about this STUPID ongoing mess of me trying to get a bank account read on. (Last written about here.)
Election time was very quiet here in Soroti so starting the 22nd I resumed my frequent trips into the bank. I was told I had accounts now but needed to fill out applications to receive a debit card, check books and online banking. So I had accounts and I could put money in but still had no way to get money out. This didn't actually seem to me to be "completed accounts" but Robert (Mr. Manager) didn't seem to see it that way. After filling out more forms, making more copies of my passport and signing more things, I also had to sit down with someone else while they set up online banking for me. I told him I was able to do this on my own but he insisted that him setting it up was the only way for me to get a pin number for the debit card. I was so tired of fighting with these guys that I just let him do it his way. This guy was ridiculous. He was their "IT" guy and he couldn't type and it took him forever to just navigate around. Some of it was his poor internet but most of it was his lack of computer skills. So as he was setting things up for me he assigned me a user name involving all manner of letters and numbers but nothing resembling my name. He also made a password for me. When it got down to the security questions I almost lost it. Part of it wasn't his fault- the questions were the most preposterous I've ever heard. Like "what is the name of a childhood friend?" Well, if I only had one this question would have been fine. I know this is an issue with the bank. My problem with the IT guy was that as he was entering my answers he spelled two of my answers wrong. I was watching him closely, thankfully as I would have been very frustrated if not. I had every intention of going straight home, logging in and changing everything he had just done but still it was a waste of time and too frustrating.
Anyway, jumping ahead to this week. I stopped in the bank and got my debit card. I'm still waiting on my checkbook but I feel like I actually have something to work with now.
Here is the most entertaining twist of the whole darn thing.....
Literally the day that I have these accounts opened, I read in the news that Barclay's pulling out of all of Africa. No more Barclays banks in Uganda. http://www.bbc.com/news/business-35695601
That seems like an appropriate ending to the way this whole process has gone for me......
Like this one: The Very Worst Missionary Ever
Or there is always something good to read over at A Life Overseas.
However, if you have read these already and actually care about this STUPID ongoing mess of me trying to get a bank account read on. (Last written about here.)
Election time was very quiet here in Soroti so starting the 22nd I resumed my frequent trips into the bank. I was told I had accounts now but needed to fill out applications to receive a debit card, check books and online banking. So I had accounts and I could put money in but still had no way to get money out. This didn't actually seem to me to be "completed accounts" but Robert (Mr. Manager) didn't seem to see it that way. After filling out more forms, making more copies of my passport and signing more things, I also had to sit down with someone else while they set up online banking for me. I told him I was able to do this on my own but he insisted that him setting it up was the only way for me to get a pin number for the debit card. I was so tired of fighting with these guys that I just let him do it his way. This guy was ridiculous. He was their "IT" guy and he couldn't type and it took him forever to just navigate around. Some of it was his poor internet but most of it was his lack of computer skills. So as he was setting things up for me he assigned me a user name involving all manner of letters and numbers but nothing resembling my name. He also made a password for me. When it got down to the security questions I almost lost it. Part of it wasn't his fault- the questions were the most preposterous I've ever heard. Like "what is the name of a childhood friend?" Well, if I only had one this question would have been fine. I know this is an issue with the bank. My problem with the IT guy was that as he was entering my answers he spelled two of my answers wrong. I was watching him closely, thankfully as I would have been very frustrated if not. I had every intention of going straight home, logging in and changing everything he had just done but still it was a waste of time and too frustrating.
Anyway, jumping ahead to this week. I stopped in the bank and got my debit card. I'm still waiting on my checkbook but I feel like I actually have something to work with now.
Here is the most entertaining twist of the whole darn thing.....
Literally the day that I have these accounts opened, I read in the news that Barclay's pulling out of all of Africa. No more Barclays banks in Uganda. http://www.bbc.com/news/business-35695601
That seems like an appropriate ending to the way this whole process has gone for me......
Saturday, February 20, 2016
Elections
So here in Soroti things have been pretty quite. Elections were on Thursday and mostly people seem to be waiting for the results to be announced today at 4:00pm. Main shops and banks are still closed and social media is still shut down but things are normal other than that. I'm going to keep all opinions and most commentary to myself but there has been conflicts and clashes in other cities around the country between the main opposition and the ruling party/ military and police. Besigye has been arrested for the third time this week and it doesn't look like he is going to be released this time. This seems to be the thing that makes people the most angry. Please keep praying for peace.
Here are a few news stories.
BBC
NPR
Aljazerra
Here are a few news stories.
BBC
NPR
Aljazerra
Thursday, February 18, 2016
Need an intervention.
I have a problem. And I've heard that the first step to solving any problem is recognizing there is one. So here is my problem. I like acquiring new animals. I counted this morning and I now have around 25 pets. Only two of them are allowed in the house and the vast majority of them (all but the two allowed in the house) will be a meal at one time or another but it seems to me if they have a name they are a pet...
Lets start with the most boring:
Chickens/ Chicks- 7?
Cat-1
Dog-1
Ducks/ Ducklings-8
All of them are growing well and are fun to have around the yard. They are very funny if I leave a basin of water out.
Bunnies-5
Hedgehog-1
Guinepigs- 2
The guinea pigs arrived on Tuesday. I wasn't really quite ready for them as food around my yard is a bit scarce due to the dry season but Izaac and Ellie were asking about them so why not?
I have to confess that it takes me a solid hour twice a day to feed and water (and clean up after) all these animals. And I actually really like doing it.
Lets start with the most boring:
Chickens/ Chicks- 7?
Cat-1
Dog-1
Ducks/ Ducklings-8
Bunnies-5
Hedgehog-1
Guinepigs- 2
The guinea pigs arrived on Tuesday. I wasn't really quite ready for them as food around my yard is a bit scarce due to the dry season but Izaac and Ellie were asking about them so why not?
I have to confess that it takes me a solid hour twice a day to feed and water (and clean up after) all these animals. And I actually really like doing it.
Wednesday, February 17, 2016
More family!!
So Christina, Benj and the kids are staying with me through the election. Dad, this picture is mostly for you. Both Izaac and Ellie loved the trucks you made!
They are missing you guys but doing great here!!
I still just need a stupid bank account....
Back on Feb 6th I wrote about this stupid bank account that I'm trying to open.( Story starts here.) I feel like I need a witness or something about how asinine this whole thing is getting. When I last left off I had gotten a call after business hours that I needed to bring my passport back (for the third time!!)
2/11 I went in with copies of my passport. He took them and assured me it would be very soon now. I asked "which day should I come back?" and was assured "Monday."
2/15 Monday mid-day I arrive at the bank to get my account numbers. Waited more than an hour because there were many people waiting. At least this time I had the presence of mind to bring my kindle with me. The manager brought me to his desk and said "I'm glad you came. We found you are still missing two things." I almost flew off the handle. First, why didn't you call me and tell me two days ago?! I would have brought them instead of just waiting for you to not actually do anything for two days! Second, what more could you possibly need from me?!" Turns out there was a "critical" typo on the letter from CLIDE. And he also needed a copy of the stamp in my passport that immigration gave me. The immigration documents were not enough. I had waited so long already that patients out in Obulle were waiting on me so I didn't want to spend time getting the copies and I knew Moses wasn't in the office to fix the letter anyway. So I told him I'd be back first thing in the morning. Mr Manager said that would be perfect and he promided he would then begin working on it straight away.
2/16 Went to the CLIDE office first thing to get the letter fixed. Office devos are supposed to start at 8am or 8:15 and be done no later than nine but at 9:45 were still going strong. I know this shouldn't really be frustrating but it really was. Finally finished and waited while Moses printed, signed and stamped a new letter. Turns out that even after all this I would not be getting the accounts today. Seems that back on the 11th, the 16th was turned into a national holiday. I guess I had four days to learn of this so that should have been enough. (Don't believe me that this country would create a national holiday four days before said holiday? Here is the newspaper article that ran AFTER the event. Link.) So even though Robert promised, his word actually meant nothing as the bank was really closed and I would not be getting anything.
2/17 Went back again today and started off telling them I was done, they could cancel my application and I would stop bothering them. That at least jumped me to the front of a line that was six deep. Robert (Mr. Manager and I are on first name basis now) tried to reassure me. He again promised. I told him I didn't believe him anymore. He said it would only be a few more days. I pointed out that tomorrow is election day (banks will be closed) and Friday is only a half day of work. He seemed surprised that I knew this. I also told him I was very tired of hearing only a "few more days". He just couldn't seem to understand why I would be so frustrated which actually makes it more frustrating.
2/11 I went in with copies of my passport. He took them and assured me it would be very soon now. I asked "which day should I come back?" and was assured "Monday."
2/15 Monday mid-day I arrive at the bank to get my account numbers. Waited more than an hour because there were many people waiting. At least this time I had the presence of mind to bring my kindle with me. The manager brought me to his desk and said "I'm glad you came. We found you are still missing two things." I almost flew off the handle. First, why didn't you call me and tell me two days ago?! I would have brought them instead of just waiting for you to not actually do anything for two days! Second, what more could you possibly need from me?!" Turns out there was a "critical" typo on the letter from CLIDE. And he also needed a copy of the stamp in my passport that immigration gave me. The immigration documents were not enough. I had waited so long already that patients out in Obulle were waiting on me so I didn't want to spend time getting the copies and I knew Moses wasn't in the office to fix the letter anyway. So I told him I'd be back first thing in the morning. Mr Manager said that would be perfect and he promided he would then begin working on it straight away.
2/16 Went to the CLIDE office first thing to get the letter fixed. Office devos are supposed to start at 8am or 8:15 and be done no later than nine but at 9:45 were still going strong. I know this shouldn't really be frustrating but it really was. Finally finished and waited while Moses printed, signed and stamped a new letter. Turns out that even after all this I would not be getting the accounts today. Seems that back on the 11th, the 16th was turned into a national holiday. I guess I had four days to learn of this so that should have been enough. (Don't believe me that this country would create a national holiday four days before said holiday? Here is the newspaper article that ran AFTER the event. Link.) So even though Robert promised, his word actually meant nothing as the bank was really closed and I would not be getting anything.
2/17 Went back again today and started off telling them I was done, they could cancel my application and I would stop bothering them. That at least jumped me to the front of a line that was six deep. Robert (Mr. Manager and I are on first name basis now) tried to reassure me. He again promised. I told him I didn't believe him anymore. He said it would only be a few more days. I pointed out that tomorrow is election day (banks will be closed) and Friday is only a half day of work. He seemed surprised that I knew this. I also told him I was very tired of hearing only a "few more days". He just couldn't seem to understand why I would be so frustrated which actually makes it more frustrating.
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